We may collect the following types of information:
Personal Information: Name, contact details, date of birth, identification, emergency contacts
Housing Information: Application details, residency history, payment records
Communication Information: Emails, messages, phone calls, and form submissions
Website Information: IP address, browser type, and basic usage data (if applicable)
2. How We Use Information
Information is used to:
Process housing applications
Manage residency and payments
Communicate about housing, policies, and community matters
Maintain safety and compliance
Improve our services and operations
3. Information Sharing
We do not sell personal information.
Information may be shared only when:
Required by law or legal process
Necessary to enforce agreements or protect safety
Shared with service providers (e.g., payment processors) solely for business operations
4. Data Security
We take reasonable steps to protect personal information through administrative and technical safeguards. However, no system can guarantee complete security.
5. Resident Rights
Residents and applicants may request to:
Access their personal information
Correct inaccurate information
Request limitations on certain uses, subject to legal and operational requirements
Requests must be submitted in writing.
6. Data Retention
We retain personal information only as long as necessary for housing, legal, and business purposes.
7. Third-Party Websites
Our website or communications may link to third-party sites. Bright Gate Solutions is not responsible for their privacy practices.
8. Updates to This Privacy Policy
This Privacy Policy may be updated periodically. Continued use of services constitutes acceptance of any revisions.
Contact Information
For questions regarding these Terms and Conditions or Privacy Policy, please contact:
Bright Gate Solutions Administrative Office
Acknowledgment By applying for housing, residing at, or engaging with Bright Gate Solutions, you acknowledge that you have read, understood, and agree to these Terms and Conditions and Privacy Policy.